Privacy Policy
At Side Quest Adventures, we believe trust is earned. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal information.
By using our website, you agree to the practices described below.
Information We Collect
Information You Choose to Provide
You may provide personal information when you:
- Register for an event
- Join our email newsletter
- Submit a contact form
- Volunteer for an event
- Complete surveys or feedback forms
- Contact us by email
Depending on the situation, this may include:
- Name
- Email address
- Phone number
- Mailing address
- Emergency contact information (for event registrations)
- Any other information you choose to share
Information Collected Automatically
When you visit our website, we may automatically collect technical information such as:
- IP address
- Browser type
- Device type
- Pages visited
- Date and time of your visit
- Referring website
- General geographic region
This information helps us understand how visitors use our website and improve the experience.
Cookies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Improve website performance
- Understand website traffic
- Support embedded content such as videos or maps
You can manage or disable cookies through your browser settings, though some features may not function as intended.
How We Use Your Information
We use your information to:
- Process event registrations
- Communicate important event updates
- Respond to questions
- Send newsletters when you’ve chosen to subscribe
- Improve our website and events
- Maintain website security
- Meet legal and accounting obligations
We do not sell or rent your personal information.
Email Communications
If you subscribe to our mailing list, we may occasionally send:
- Registration announcements
- Event updates
- New event launches
- Community news
- Special offers
Every marketing email includes an unsubscribe link, and you may opt out at any time.
Third-Party Services
We use trusted third-party services to operate our business. These may include:
- UltraSignup for event registration
- Brevo for email communications
- Payment processors for secure transactions
- Google Analytics or similar analytics tools
- Embedded content from platforms such as Instagram, Facebook, or YouTube
These services have their own privacy policies governing the information they collect.
Data Retention
We retain personal information only as long as reasonably necessary to:
- Provide our services
- Maintain event records
- Meet legal obligations
- Resolve disputes
Your Rights
Depending on where you live, you may have the right to:
- Request access to your information
- Request corrections
- Request deletion
- Withdraw consent for marketing emails
To make a request, contact us using the information below.
Children’s Privacy
Our website is intended for a general audience. We do not knowingly collect personal information from children under 13 without parental involvement.
Security
We use reasonable administrative and technical safeguards to protect your information. While we take security seriously, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
Contact
Questions about this Privacy Policy may be sent to:
Side Quest Adventures