Refund & Transfer Policy
We understand that plans change. At the same time, every registration helps us secure permits, order participant items, coordinate volunteers, and prepare the experience well before race day.
Our goal is to offer a policy that is fair to participants while allowing us to responsibly plan our events.
Refunds
Unless otherwise stated on an individual event page, participants who cancel 45 days or more before an event may choose one of the following:
- A refund of 70% of the registration fee, or
- A transfer to the following year’s event, subject to any published transfer fee.
Within 45 days of the event, registrations become non-refundable.
Transfers
Transfer options vary by event.
Current transfer eligibility, fees, and deadlines are published on each event’s registration page and supersede this general policy.
Event Changes
Outdoor events sometimes require adjustments due to:
- Weather
- Wildfire
- Trail conditions
- Land manager requirements
- Permit changes
- Safety concerns
- Other unforeseen circumstances
These changes may include modified routes, schedules, checkpoints, side quests, or event logistics and do not constitute grounds for a refund.
Event Cancellation
If Side Quest Adventures cancels an event, participants will be notified as soon as practical.
Available options may include:
- Refunds
- Event credits
- Transfers
- Deferrals
The options offered may vary depending on the circumstances surrounding the cancellation.
Force Majeure
Side Quest Adventures is not responsible for cancellations or modifications caused by circumstances beyond our reasonable control, including but not limited to:
- Severe weather
- Wildfire
- Flooding
- Earthquake
- Public health emergencies
- Government action
- Land closures
- Utility failures
- Pandemics
Questions
If you have questions regarding a specific event’s refund or transfer policy, please contact us before registering.